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All information & resources here are free. Optional accredited representation is a paid service - and upfront fees for an initial VA claim are never allowed.

Crisis Line: 988702-992-4883
VADIS logoThe Aging Veteran

Contact

Talk to a Real Person

No phone trees, no runaround, and no pressure. Reach out however you are most comfortable, by phone, by message, or with our free chat assistant, and a real person will help. We answer the questions veterans actually ask, in plain language you can act on. Whether you just want information or you are ready to file, this is the place to start.

A friendly team member ready to help a senior veteran over the phone

Ways to reach us

Whether you have a quick question or need a hand getting started, we are glad you reached out.

Main office line

702-992-4883

The fastest way to reach a real person.

Albert's direct line

702-209-5722

Reach Albert L. Thombs Jr. directly.

Email us

[email protected]

We reply within one business day.

Hours

Monday - Friday, 11:00 am - 6:00 pm Pacific

(2:00 pm - 9:00 pm Eastern)

Our free chat assistant is available any time.

Prefer to type? Use the free chat assistant in the corner of any page - it is private and available around the clock.

Send us a message

Fill this out and we will get back to you soon.

We use your details only to reply to you. We never sell your information. See our privacy note.

Before you call

What to have ready when you call

You do not need to have everything organized. But if you can have these three things nearby, the conversation will be more productive and we can give you a clearer picture of where you stand.

  • Your DD-214 (if you have it)

    This is your discharge document. If you cannot find it, we can help you request a copy.

  • Your most recent VA decision letter

    The letter the VA sent after your last claim or rating decision. It tells us what you are currently rated for and what was denied.

  • A list of conditions you want to discuss

    Even a handwritten list is fine. Include anything service-related that is affecting your daily life, whether you have filed for it or not.

If you do not have any of these, call anyway. We will walk you through what you need and how to get it.

A senior African American veteran at his kitchen table with documents and a phone, preparing to call about VA benefits

It is not too late

There is no age limit. You are not out of the game.

Far too many veterans - older veterans most of all - decide on their own that they are too old, that they waited too long, or that because nobody ever gave them the information they must be out of the game. Nothing could be further from the truth. When you file a disability claim, the VA does not look at your age. There is no age limit and no deadline on filing a first claim, and veterans in their fifties, sixties, seventies and beyond are approved every single day.

That is the entire point of this website: to make you aware of the benefits you are entitled to right now, as an aging veteran, so you can protect your health, protect your family, and protect your benefits. So do not give up, do not talk yourself out of it, and do not wait until you are no longer able to seek care. The best day to start was years ago. The next best day is today.

A veteran in his seventies sitting at his kitchen table with coffee and a legal pad, calmly thinking through his VA benefits

“I’m too old for this.”

There is no age limit on a VA claim. The VA does not look at your age - it looks at whether your condition is connected to your service.

“I waited too long, so I missed my chance.”

There is no deadline to file a first claim. You can file decades after you separated, and your effective date starts protecting you the day you file.

“I never got the information, so I’m out of the game.”

Nobody handed most veterans a list of what they earned. That is exactly why this site exists - the facts are here, in plain language, at no cost.

“I’ll deal with it when I really need care.”

Do not wait until you are too sick to fight for it. Filing while you can still gather records and attend exams is the single biggest advantage you have.

Both options are free · No obligation

Two ways to work with us — both free

Talking to a VA-accredited claims agent costs nothing either way. Pick the one that fits: get answers to your questions, or register to hire us to take on your claim.

Free information — just ask

Tell us what’s going on or what you’d like to know. We’ll read your question and get back to you personally — no cost, no obligation.

An accredited advisor assisting a veteran with a VA claim

Ready to hire us? Register with us

For veterans who’ve decided they want us on their claim — registering is free too, and it does not make you our client or obligate you to anything. Here is exactly how it works:

  • You register. This simply starts the conversation — you are not our client yet, and you owe us nothing.
  • You sign and return VA Form 21-22a. It appoints us as your accredited representative and gives us access to your VA file.
  • Once we have your signed 21-22a and access to your case, we verify everything is in order.

It involves the registration form and signing VA Form 21-22a — by law we can’t accept your claim, work on it, or contact the VA for you until that power of attorney is signed. You decide whether to move forward.

Call us: 702-992-4883

An accredited agent personally reviews every request — we’ll reach out within 48 hours.